Gender Pay Gap Statement

Page last updated: April 2023


Statement from Paul Harrison Chief Executive  Ribby Hall Village

In my January 2022 statement, I talked about feeling optimistic about the year ahead and that signs were very encouraging after the Covid crisis. With the staycation trend continuing, along with the additions and improvements that have been made to the business, I am delighted to announce that we have had the most successful year on record in almost every department.

The success of our accommodation has a significant impact on most areas of the business which is why it is fantastic to see that our cottage accommodation has been busier than ever, achieving over 80% occupancy year to date for the first-time ever. So much work has been put in from so many to achieve this landmark objective. The Spa Hotel is another department seeing numbers like never before. Not only are we seeing outstanding figures, but The Spa Hotel’s high standards for excellence have been recognised across the industry with numerous awards and accolades. Well done and congratulations!

Due to the commitment and dedication from our Food & Beverage leadership and teams, we have successfully maintained high standards across all of our eateries. Even with the added pressure of recruitment in F&B areas, which has been a concern throughout the industry, we have been able to delight our customers with a diverse offering that caters to all, 7 days a week. Our HR team continue to work hard to recruit and develop the talent we need throughout the business, especially in these hospitality roles, so that we are best placed for another busy year.

 Our Marketing, IT, and Accounts departments have made significant improvements to the business which have enabled all areas to achieve the best results possible. And of course, our Health & Safety and Security teams have been on hand 24/7 to ensure the safety and security of our staff and customers which is the primary objective of the business.

As part of our ongoing strategy, the business continues to develop and grow. We continue to improve our facilities to remain competitive, to always give our customers something new and ultimately to achieve our vision of ‘creating happy memories that will last a lifetime’. Our Grounds & Maintenance teams have been full steam ahead, working on multiple projects across the year to ensure a continued high standard of facilities; The transformation of The Bar & Grill to The Hive entertainment venue took place in Q1 and opened in time for Easter. This was a fantastic achievement and the team have produced a modern, outstanding five star facility for our guests. It has been great to see how popular the venue has become; with activities, entertainment, food, and service all achieving high standards. Well done to all involved! Since it's extension, the Nursery has gone from strength to strength with a high occupancy level and bookings secured up to September 2023! The Weddings & Events department undertook a renovation earlier this year, along with a full rebrand, from which we are already starting to see the positive effects. Our newest development, Lakeside View, is now complete, following many months of hard work. This luxury apartment is a wonderful addition to our Signature Property collection and feedback and booking numbers already suggest it is going to be extremely popular with our holiday guests.

Finally, The Health Club underwent a large investment at the start of this year to upgrade the gym and convert the Activate sports shop into the Lifestyle lounge. Combining a top of the range facility with fantastic customer service, we immediately saw the effects of this investment and the Health Club has seen record membership numbers. The building has never been busier, but thanks to outstanding organisation, leadership and teamwork, our high standards continue to be maintained. Well done to The Health Club team.

Our Holiday Homes sales team have also had an extremely successful year, achieving record figures in 2022. Five challenging years in the making for our Holiday Homes and maintenance teams who have worked closely together on developing the Reeds Bay holiday homes site. The results have been outstanding, and we have been able to sell lodges at prices unprecedented in the Northwest.

 Next year will see further development work, including an improved facility for children on The Island adjacent to The Health Club and four barn conversions at Browns Farm. Many other projects are also being planned as well as further enhancements to our existing facilities.

Looking to the future, we must continue to address the issues of climate change and protect our beautiful environment for future generations. We want to ensure we operate our business in a sustainable and ethical way; working hard towards our goal of reducing carbon emissions by 50% over the next 3 years. We must look across the Village at ways to reduce waste, invest in further renewable technologies and improve biodiversity. It’s a big challenge but one we must all contribute towards going forward.

We have been able to meet such unprecedented demand due to our strong work ethic and desire to constantly learn and improve. Your hard work, dedication and teamwork has enabled us to achieve so much. To all, thank you! 2023 looks like it will be a tough year, especially the Winter months, but I am confident we will have another successful year.

Ribby Hall Village Gender Pay Gap

The Organisation has reported its Gender Pay Gap Data in line with the government’s gender pay gap reporting regulations. The Gender Pay Gap reporting regulations require organisations with 250 or more employees to publish the difference between both the mean and median hourly rate of pay for male and female full-time employees, the difference between both the mean bonus pay and median bonus pay for male and female employees, the proportions of male and female employees who were awarded bonus pay, and the proportions of male and female full-time employees in the lower, lower middle, upper middle and upper quartile pay bands.

When reviewing the Gender Pay Gap Data it is important to understand that this is not a measure of pay differences between individuals or groups performing the same or similar work, but a broader view of the differences in the average earnings of men and women, regardless of their role or seniority.

Ribby Hall Village is committed to equal pay and continues to work hard to address gender imbalance in the business.


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Company information

W & G Harrison Ltd (Trading as Ribby Hall Village)
Registered office address:
Ribby Hall Village 
Ribby Road 
Wrea Green
Tel: 01772 671 111 

Registered in England no. 1032929 VAT registration no. 155255958