As Orangery Duty Manager, you will help position The Orangery as “the place to dine”—creating memorable experiences while leading and inspiring a high-performing front-of-house team.
Key Responsibilities
- Take responsibility for day-to-day restaurant operations in the absence of the Orangery Management team
- Support the delivery of operational and financial objectives, including cost control in line with P&L targets
- Lead by example on the floor, maintaining a visible presence and enhancing guest satisfaction at every touchpoint
- Handle guest feedback professionally, resolving issues swiftly and effectively
- Assist with training, coaching and development to build a confident and skilled team
- Ensure compliance with Health & Safety, Food Safety and allergen regulations
- Drive exceptional service standards in collaboration with the Learning & Development team
- Maximise revenue through effective upselling and product knowledge
- Maintain strong communication across departments to support overall business success
About You
We’re looking for a confident and motivated hospitality professional who thrives in a fast-paced, high-quality environment.
You will have
- Minimum 2 years’ experience in a supervisory or management role within hospitality or fine dining
- Strong food & beverage knowledge, including allergens (WSET qualification desirable but not essential)
- Proven ability to lead, motivate and inspire a team
- Excellent customer service and front-of-house standards
- Experience managing health & safety compliance (desirable)
- Strong communication and interpersonal skills
- Ability to perform calmly under pressure with excellent attention to detail
- Outstanding organisational and time management skills
- Professional presentation and a genuine passion for hospitality
Working Hours & Salary
This is a full-time opportunity offering 45 hours per week across 5 days out of 7, including weekends and evenings, where flexibility is key to supporting a dynamic and fast-paced hospitality environment. In return, you will receive a competitive industry salary (discussed at interview) alongside an equal share of gratuities, with excellent opportunities for career progression and professional development within a thriving, award‑winning business.
Employee Benefits:
Our dedicated employees benefit from a comprehensive package of rewards and benefits*, including:
- Complimentary Health Club Membership (following a qualifying period) and discounted Membership for partners
- Complimentary Annual Health Check
- Free annual Aqua Thermal Journey
- Four Health Club family day passes per year for friends and family
- 35% discount at all Ribby Hall Village eateries
- 10% discount at Ribby Hall SPAR Shop
- 35% discount off The Spa’s Aqua Thermal Journey and Treatments
- Staff Card Loyalty Points
- Preferential rates for self-catering accommodation
- 10% discount on Ribby Hall Village Nursery costs
- Access to a variety of health and wellbeing schemes, including Medicash membership
- Personal uniform
- Automatic enrolment pension scheme
- Cycle to Work scheme
- Employee long service rewards
- Reward and recognition scheme
- Employee Referral Programme
- Annual Employee Celebration
- Based in over 130 acres of beautiful countryside
- Numerous discounts at local eateries, services and attractions.
*subject to terms and conditions
Closing date for applications: 14th June 2026
Our roles generate a lot of interest and occasionally we need close for applications earlier than originally advertised.
We welcome applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. Should you need any adjustments throughout the interview process and beyond, please let us know.
