We are looking for a lively & enthusiastic Team Leader to take ownership of the day to day running and organisation of our parties, as well as providing support to the wider Holiday Experience Team.
Interested in:
An experienced candidate who will support the team members in daily tasks and activities. Will be responsible for the quality and preparation of parties, ensuring that Ribby Hall is consistently delivering the 5-star experience. Our perfect candidate will be friendly, approachable and will have experience in parties/event management.
The main duties of the role will be:
- Host and deliver engaging parties and events, ensuring a fun and memorable experience for guests.
- Guest interaction as well as knowledge of the activities being held within Holiday Experience.
- Mentoring new employees and supporting their development.
- Developing good working relationships with the children and parents.
- Maintaining a happy, harmonious and fun atmosphere within the activity centre.
- Conduct pre- and post-event evaluations and report on outcomes to inform future planning.
- Research trends and opportunities in the market to generate interest and enhance the party offering.
- Support the Holiday Experience Team by participating in and helping to deliver daytime and evening entertainment, including learning and performing in scheduled shows and daytime showtivities.
- Supporting our whimsical gift store, Treasures as and when required.
- Propose creative ideas to enhance the quality and appeal of parties and entertainment offerings.
- Proactively manage any issues or challenges that arise during events, ensuring swift resolution.
Our perfect match will possess the following essential attributes:
- Confident in delivering and hosting parties or holiday club sessions.
- Ability to sing/dance/perform in front of various crowd sizes to provide essential support to our entertainment team.
- Excellent time management and communication skills.
- Sales skills and ability to build productive business relationships.
- Ability to manage multiple projects independently.
- Outstanding customer service.
- Good communication skills.
- Ability to work in and lead a team.
- Flexibility, determination and the ability to cope well under pressure.
- Availability to attend mandatory 2-day Company Induction on a Monday & Tuesday.
This post will be subject to an Enhanced Disclosure and Barring Service (DBS) check due to the nature of the role.
Availability:
We have one temporary, part time position available working 32 hours over 4 days in a department that operates 7 days a week.
Full flexibility to work weekends and evenings is essential to meet the commercial needs of the business.
Salary:
To be discussed at the interview stage.
Employee Benefits:
Our dedicated employees benefit from a comprehensive package of rewards and benefits*, including:
- Complimentary Health Club Membership (following a qualifying period) and discounted Membership for partners
- Complimentary Annual Health Check
- Free annual Aqua Thermal Journey
- Four Health Club family day passes per year for friends and family
- 35% discount at all Ribby Hall Village eateries
- 35% discount off The Spa’s Aqua Thermal Journey and Treatments
- Staff Card Loyalty Points
- Preferential rates for self-catering accommodation
- 10% discount on Ribby Hall Village Nursery costs
- Access to a variety of health and wellbeing schemes, including Medicash membership
- Personal uniform
- Automatic enrolment pension scheme
- Cycle to Work scheme
- Employee long service rewards
- Reward and recognition scheme
- Employee Referral Programme
- Annual Employee Celebration
- Based in over 130 acres of beautiful countryside
*subject to terms and conditions
Closing date for applications: 10th November 2025
This position may close early if applicant numbers permit.
We welcome applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. Should you need any adjustments throughout the interview process and beyond, please let us know.
