We are looking for an experienced and self‑motivated Supervisor to support the day‑to‑day running of our busy retail environment. Working alongside—and in the absence of—the SPAR Manager, you will play a key role in maintaining high operational standards and helping achieve departmental objectives in line with the P&L.
This role is ideal for someone with strong leadership skills, excellent communication, and a proactive, hands‑on attitude. A minimum of 3 years’ supervisory experience is essential, ideally within a retail setting.
Please note: This is an active, fast‑paced role that requires the ability to carry out duties involving regular movement, lifting, and being on your feet for extended periods.
The main duties of the role will be:
- Lead, mentor and train the team to deliver consistently excellent customer service.
- Support the Manager with staff development, including participating in appraisals and ongoing performance reviews.
- Motivate and inspire colleagues through positive and professional leadership.
- Organise and delegate daily duties to ensure smooth and efficient operation.
- Maintain stock levels, complete stock orders and support effective stock control.
- Handle cash, complete cashing‑up procedures and produce accurate reports.
- Ensure that all Company Health & Safety, and Food Safety objectives and standards are achieved and that any faults
- are raised directly with the SPAR Manager or appropriate personnel.
- Ensure the shop and associated areas remain clean, safe and well presented at all times.
- Plan and manage the staff rota, ensuring adequate cover to meet business and staffing needs.
- Respond to changing operational demands, including covering absences and adjusting staffing levels as required.
- Operate EPOS systems and EPOS back‑office functions to support stock, sales and reporting processes.
Our perfect match will possess the following essential attributes:
- Exceptional customer service skills.
- Flexibility, determination, enthusiasm and the ability to work under pressure.
- Practical retail experience including stock rotation, date checking, merchandising, ordering, and general stock management.
- Strong initiative and confidence in making operational decisions.
- A proactive approach to driving sales.
- The ability to work effectively to tight deadlines.
- Excellent communication and teamwork skills.
- A commitment to personal and professional development.
- Strong team management and leadership capability.
- Honesty, integrity and a positive approach to work.
- Competent PC skills, with experience using EPOS and back‑office systems.
- Strong leadership capabilities with proven experience supervising and managing a team for a minimum of 3 years.
- The ability to meet the physical demands of a hands‑on retail role, including standing for long periods, moving stock, and completing manual handling tasks.
Availability:
We have one permanent position available, with a minimum of 32 hours over 5 days in a department that operates 7 days per week. We’re flexible with hours and are happy to consider a full‑time 40‑hour contract for the right candidate.
Full flexibility to work weekends, early mornings and evenings is essential to meet the needs of the business.
Salary:
£13.85 per hour.
Employee Benefits:
Our dedicated employees benefit from a comprehensive package of rewards and benefits*, including:
- Complimentary Health Club Membership (following a qualifying period) and discounted Membership for partners
- Complimentary Annual Health Check
- Free annual Aqua Thermal Journey
- Four Health Club family day passes per year for friends and family
- 35% discount at all Ribby Hall Village eateries
- 35% discount off The Spa’s Aqua Thermal Journey and Treatments
- Staff Card Loyalty Points
- Preferential rates for self-catering accommodation
- 10% discount on Ribby Hall Village Nursery costs
- Access to a variety of health and wellbeing schemes, including Medicash membership
- Personal uniform
- Automatic enrolment pension scheme
- Cycle to Work scheme
- Employee long service rewards
- Reward and recognition scheme
- Employee Referral Programme
- Annual Employee Celebration
- Based in over 130 acres of beautiful countryside
*subject to terms and conditions
Closing date for applications: Monday 23rd March 2026
This position may close early if applicant numbers permit.
We welcome applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. Should you need any adjustments throughout the interview process and beyond, please let us know.
