Interested in:
A candidate with previous experience in the security industry to work with an established team of security officers at this prestigious 5-star establishment.
The main duties of the role will be:
- Patrolling the village and all departmental premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
- To ensure the safety and welfare of all staff, customers and visitors to the village.
- Answer all Intruder/Fire/Panic and Emergency alarms and investigate disturbances.
- Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
- Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, untidiness or unusual occurrences.
- Call Emergency Services in cases of emergency, such as accident, fire, presence of unauthorized persons or incidents. Meet them at the main gate and direct or escort them to the incident. To then complete the required documentation.
- Answer telephone calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed.
- Drive company vehicles as required.
- Monitor the main entrance to site, directing traffic and pedestrians to avoid congestion.
- Support departments as required.
Our perfect match will possess the following essential attributes:
- The ability to take responsibility for guests in an emergency situation.
- The ability to work without supervision.
- Good IT skills and proficiency in Microsoft 365
- The confidence to take control during incidents where conflict occurs.
- Forward thinking and keen to generate new ideas.
- Discretion.
- Good communication skills and interpersonal skills.
- Fantastic customer service and the confidence to handle all scenarios.
- Resilience and ability to perform under pressure.
- Pro-active with excellent follow through on tasks.
- Good time management and organisational skills.
- Attention to Detail.
- Excellent personal presentation.
- A valid Driving Licence is essential.
- Being SIA Badge accredited and First Aid Trained would be desirable, although not essential as full training will be provided.
This post will be subject to an Enhanced Disclosure and Barring Service (DBS) check due to the nature of the role.
Availability:
We have 1 permanent contract available, offering 20 hours per week over 2 days, in a department that operates 7 days a week.
Full flexibility to work days, early mornings, weekends, evenings and nights is essential to meet the commercial needs of the business.
Salary:
We are proud to offer competitive salaries in excess of the National Minimum Wage.
Employee Benefits:
Our dedicated employees benefit from a comprehensive package of rewards and benefits*, including:
- Complimentary Health Club Membership (following a qualifying period) and discounted Membership for partners
- Complimentary Annual Health Check
- Free annual Aqua Thermal Journey
- Four Health Club family day passes per year for friends and family
- 35% discount at all Ribby Hall Village eateries
- 35% discount off The Spa’s Aqua Thermal Journey, Treatments and Hotel stays
- Staff Card Loyalty Points
- Preferential rates for self-catering accommodation
- 10% discount on Ribby Hall Village Nursery costs
- Access to a variety of health and wellbeing schemes, including Medicash membership
- Personal uniform
- Automatic enrolment pension scheme
- Cycle to Work scheme
- Employee long service rewards
- Reward and recognition scheme
- Employee Referral Programme
- Annual Employee Celebration
- Based in over 130 acres of beautiful countryside
*subject to terms and conditions
Closing date for applications: 30th April 2024
This position may close early if applicant numbers permit.
We welcome applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. Should you need any adjustments throughout the interview process and beyond, please let us know.
