Interested in:
A candidate with a strong background in the security industry who can work effectively alongside our established team of Security Officers within this prestigious 5‑star environment.
The main duties of the role will be:
- Support the Security Manager with the effective daytoday running of the Security Team.
- Maintain the safety and security of the Village, ensuring our 5star standards are upheld at all times.
- Provide training, coaching, and ongoing support to Security Officers to ensure high performance and continuous development.
- Drive company vehicles as required in line with site procedures and safety regulations.
- Identify security issues promptly and take appropriate action, escalating where necessary.
- Prepare work schedules and delegate responsibilities to ensure smooth departmental operations.
- Patrol the Village and departmental areas to prevent and detect intrusion, ensuring all access points remain secure.
- Safeguard the welfare of all staff, guests, and visitors across the site.
- Respond to intruder, fire, panic, and emergency alarms, and investigate any disturbances.
- Complete clear, accurate, and timely reports on daily activities, incidents, and any irregularities such as property damage, theft, or unusual occurrences.
- Promote a positive team culture that supports wellbeing, morale, and high performance.
- Oversee the engagement and performance of agency personnel, ensuring the contracted service meets departmental expectations.
- Assist the Security Manager in conducting biannual performance reviews and setting objectives for team members.
- Organise and manage the departmental rota and clocking system to ensure appropriate staffing levels at all times.
- Provide support to the Security Manager on all team management matters.
Our perfect match will possess the following essential attributes:
- A full, clean driving licence (essential).
- SIA accreditation and First Aid training is required.
- Ability to take responsibility for staff and guests in emergency situations.
- Confidence in managing incidents proactively, including conflict resolution.
- Ability to work independently and collaboratively within a team.
- Strong customer service and clear communication skills.
- Ability to remain calm under pressure, prioritise workload, and make sound decisions.
- Minimum 2 years’ experience leading a security team is essential to meet the demands of the role.
- Forward thinking and keen to generate new ideas.
- Good time management and organisational skills.
- Excellent personal presentation.
This post will be subject to an Enhanced Disclosure and Barring Service (DBS) check due to the nature of the role.
Availability:
We have one permanent position available, offering 45 hours across a consistent working pattern in a department that operates 7 days a week.
This position involves night shifts, but flexibility is essential. You may be required to work days, early mornings, evenings, weekends, and nights to support the business’s operational needs.
Salary:
Starting from £34,000 per annum.
Employee Benefits:
Our dedicated employees benefit from a comprehensive package of rewards and benefits*, including:
- Complimentary Health Club Membership (following a qualifying period) and discounted Membership for partners
- Complimentary Annual Health Check
- Free annual Aqua Thermal Journey
- Four Health Club family day passes per year for friends and family
- 35% discount at all Ribby Hall Village eateries
- 35% discount off The Spa’s Aqua Thermal Journey and Treatments
- Staff Card Loyalty Points
- Preferential rates for self-catering accommodation
- 10% discount on Ribby Hall Village Nursery costs
- Access to a variety of health and wellbeing schemes, including Medicash membership
- Personal uniform
- Automatic enrolment pension scheme
- Cycle to Work scheme
- Employee long service rewards
- Reward and recognition scheme
- Employee Referral Programme
- Annual Employee Celebration
- Based in over 130 acres of beautiful countryside
*subject to terms and conditions
Closing date for applications: Monday 2nd March 2026
Our roles generate a lot of interest and occasionally we need close for applications earlier than originally advertised. If you think working with us could be right for you, please apply now and see where a career with us can take you!
We welcome applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. Should you need any adjustments throughout the interview process and beyond, please let us know.
