Team Leader - Terrazza

Career posted on: 20 April 2022 - (15:30)


Our Italian Restaurant Terrazza are seeking a customer focused candidate wishing to be a part of our fantastic team.

Interested in:

A well organised and charismatic individual with some leadership experience who is keen to let their customer service skills shine in a hands-on role.

The successful candidate should ideally be able to demonstrate team leader expertise in a busy bar/ waiting-on environment; a knowledge which is likely to have been acquired within a similar position in the hospitality industry.

Our ideal Team Leader will be passionate about delivering a consistent level of excellent service and enjoy hosting front of house.

The successful candidate will be required to:

  • Take responsibility for managing shifts in the absence of other members of the Management Team
  • Assist the Management team with the operational objectives of the business, being mindful of the impact of costs upon the P&L.
  • Work within company and department policy to ensure that all H&S and Food Safety standards are achieved, ensuring any faults are raised directly with the Restaurant Manager or the H & S advisor.
  • Focus on “service” standards throughout the operation, and in conjunction with the Management team; continue to improve the overall professional standards.
  • Communicate effectively with all areas of the overall business in order to facilitate high standards across Ribby Hall Village.
  • Ensure that the restaurant operates to its maximum potential

Our perfect match will possess the following essential attributes:

  • Experience in a Leadership role.
  • Exceptional communication skills and interpersonal skills.
  • Outstanding customer service.
  • Resilience and ability to perform effectively in a demanding environment.
  • Pro-active with excellent follow through on tasks.
  • Good time management and organisational skills.
  • Attention to detail.
  • Excellent personal presentation.
  • Knowledge of beverages and fresh food.
  • Excellent food and liquor control skills. 

Due to licensing laws applicants must be 18 years of age or above.

This post will be subject to a Standard Disclosure and Barring Service (DBS) check due to the nature of the role.

Salary:

We are proud to offer competitive salaries in excess of the National Minimum Wage.

Availability:

The position is full time; the normal hours of work are 40 per week. Full flexibility to work weekends and evenings is essential to meet the commercial needs of the business.

Employee Benefits:

Our dedicated employees benefit from a comprehensive package of rewards and benefits*, including:

  • Complimentary Health Club Membership (following a qualifying period) and discounted Membership for partners.
  • Complimentary 45 minute wellness consultation
  • Two Health Club family day passes per year for friends and family
  • 30% discount at all Ribby Hall Village eateries
  • 30% discount off The Spa’s Aqua Thermal Journey & Treatments
  • Preferential rates for self-catering accommodation and spa breaks
  • 10% discount on Ribby Hall Village Nursery costs
  • Access to a variety of health and wellbeing schemes, including Medicash membership
  • Personal uniform
  • Automatic enrolment pension scheme
  • Cycle to Work scheme
  • Employee long service rewards
  • Reward and recognition scheme
  • Christmas party contribution
  • Paid half hour lunch break
  • Based in over 130 acres of beautiful countryside

*subject to terms and conditions

Closing Date for Applications:  27th May 2022


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