Our Italian Restaurant Terrazza are seeking a customer focused candidate wishing to be a part of our fantastic team.
Interested in:
A well organised and charismatic individual with some leadership experience who is keen to let their customer service skills shine in a hands-on role.
The successful candidate should ideally be able to demonstrate team leader expertise in a busy bar/ waiting-on environment; a knowledge which is likely to have been acquired within a similar position in the hospitality industry.
Our ideal Team Leader will be passionate about delivering a consistent level of excellent service and enjoy hosting front of house.
The successful candidate will be required to:
- Take responsibility for managing shifts in the absence of other members of the Management Team
- Assist the Management team with the operational objectives of the business, being mindful of the impact of costs upon the P&L.
- Work within company and department policy to ensure that all H&S and Food Safety standards are achieved, ensuring any faults are raised directly with the Restaurant Manager or the H & S advisor.
- Focus on “service” standards throughout the operation, and in conjunction with the Management team; continue to improve the overall professional standards.
- Communicate effectively with all areas of the overall business in order to facilitate high standards across Ribby Hall Village.
- Ensure that the restaurant operates to its maximum potential
Our perfect match will possess the following essential attributes:
- Experience in a Leadership role.
- Exceptional communication skills and interpersonal skills.
- Outstanding customer service.
- Resilience and ability to perform effectively in a demanding environment.
- Pro-active with excellent follow through on tasks.
- Good time management and organisational skills.
- Attention to detail.
- Excellent personal presentation.
- Knowledge of beverages and fresh food.
- Excellent food and liquor control skills.
Due to licensing laws applicants must be 18 years of age or above.
This post will be subject to a Standard Disclosure and Barring Service (DBS) check due to the nature of the role.
Salary:
We are proud to offer competitive salaries in excess of the National Minimum Wage.
Availability:
The position is full time; the normal hours of work are 40 per week. Full flexibility to work weekends and evenings is essential to meet the commercial needs of the business.
Employee Benefits:
Our dedicated employees benefit from a comprehensive package of rewards and benefits*, including:
- Complimentary Health Club Membership (following a qualifying period) and discounted Membership for partners.
- Complimentary 45 minute wellness consultation
- Two Health Club family day passes per year for friends and family
- 30% discount at all Ribby Hall Village eateries
- 30% discount off The Spa’s Aqua Thermal Journey & Treatments
- Preferential rates for self-catering accommodation and spa breaks
- 10% discount on Ribby Hall Village Nursery costs
- Access to a variety of health and wellbeing schemes, including Medicash membership
- Personal uniform
- Automatic enrolment pension scheme
- Cycle to Work scheme
- Employee long service rewards
- Reward and recognition scheme
- Christmas party contribution
- Paid half hour lunch break
- Based in over 130 acres of beautiful countryside
*subject to terms and conditions
Closing Date for Applications: 27th May 2022
