The latest news from Ribby Hall Village

New luxury changing rooms now open

Posted on April 8th, 2014

 

The new adult-only changing rooms are now open following a quarter of a million pound transformation.

The new design and spacious layout has received highly positive feedback from our members:

“Fantastic new changing rooms. Amazing what has been done. Well done and a huge thanks to the team.”

“A great improvement. Well done everyone involved.”

“Lovely changing rooms. Can’t believe how much space there is now.”

The upgrade includes new showers and wet area,  spacious changing cubicles, vanity area and comfortable seating and changing space.

Senior Manager, Mark Leech said: “Following the gym refurbishment last year, we felt the changing rooms needed the same level of design and finish. Working with IMD & associates based in Blackburn we have done just that and we are really proud of the end result. The feedback from our members has been overwhelming.”

The investment in the Health Club continues this year with another exciting development planned.

Mark added: “Continue growth within the business allows us to continue to make investments such as this and as that success continues we will not be stopping here. We are starting work as we speak on the next development which will see the current Sweatshop transformed into ACTIVATE sports store which will be managed directly by Ribby Hall Village. The objective is to bring a broader range of sports equipment and clothing mixed with some lifestyle clothing ranges that we feel will be more relevant to our members, holiday guests and local customers.”

 

 

 

Oh So Fishy

Posted on April 8th, 2014

Here at Ribby Hall we do our best to ensure all your activities our top notch and this includes fishing. We have a selection of different fish ranging in size from Common Carp, Mirror Carp  to Crusian Carp, Perch and Rudd. On Friday 4th April The Village went oh so fishy with, the netting of two fishing ponds by Jon Wall Fisheries Ltd. 

Ian and Jon

Ian and Jon from Jon Wall Fisheries start the boat

Jon wall fisheries ltd  provide fisheries with high quality services in all aspects of fishery management, from fish stocking to weed cutting. With a combined experience of over 30 years we left our fish in safe hands.

Sheamus

Chay from Jon Wall fisheries holds on to the weighted net

Netting involves the catching and sorting of hundreds of fish in order to estimate how many fish our in the pond. As part of our pond management program the ponds should be netted every 2 or 3 years. This is because without human intervention the ponds can easily get over stocked.

Net laying

Laying the net.

DSC_0970

Ian and Chay begin to pull in the net

Over stocked ponds can put a strain on an ecosystems resources e.g.oxygen and food. Less resources in turn impacts the health of its fish, and can ultimately cause fish to die. Fish death is natures way of dealing with overstocking but we want to prevent any unnecessary suffering in our fish. In order to prevent overstocking from happening netting allows us to estimate the number of fish in the ponds and remove any excess. Removing some of the fish then allows the remaining more breathing room (literally) and more food to eat.

DSC_0980

Fish are moved from the pond into large buckets for sorting

During netting we removed almost 700 pounds of Rudd from both Condor Green and Fishermans Reach and found over 400 pounds of Carp. The carp ranged in size but the largest netted was around 12 pounds. Netting is inexact and it is very likely some carp got away, especially as Carp are very good at hiding and escaping nets.

Gary

Gary on our maintenance team helps to sort the fish

Mirror

Ian Wellby from John Wall Fisheries Ltd shows us a Mirror Carp

Perch

This little Perch is a predator, and will help keep the population of small fish down

DSC_0996

So many fish!

Common carp

Common carp

Crusian

Crusian Carp, a true native fish

Baby

“Who says fish cant be cute?”

Ponds are diverse and interesting ecosystems and full of life. Ensuring that the ponds are fantastic homes for our fish is no easy task and requires a deep look into the secret life of fish. In the next few years we plan to make furthur improvements to our ponds. By planting more vegetation, improving the aeation systems and even improving the jetties.

By having the ponds netted we have opened up space for our fish and we hope to see some bigger, heavier fish this year. Watch out over the next few months as the fish will be going into spawning season. Here’s to a good year of fishing!

NEW activity Laser Tag opens

Posted on March 26th, 2014

 

LASER TAG LOGO

 

Laser Tag launched this weekend at Ribby Hall Village.

This fantastic new activity is great fun for the entire family and takes place in the new Laser Tag Arena; a large inflatable, smoke filled dome. Participants are equipped with high-tech Laser Guns and aim to score by shooting at their opponents. Watch out though as points are deducted if you’re hit!

Fun for adults and children (ages 6+) with sessions lasting 15 minutes.

There is currently a special introductory price of £4. Please ensure you pre-book your sessions by calling: 01772 682000.

For more information on other activities available during your stay please visit our Indoor and Outdoor Activity pages.

 

 

 

 

 

Current part-time vacancies

Posted on March 7th, 2014

Gym Instructor – The Health Club

An opportunity has arisen within the Village for a Part Time Gym Instructor in the Health Club Department.

The role offers 16 hours per week, covering an operation which is open seven days a week. Full flexibility to work weekends, early mornings and evenings is essential to meet the commercial needs of the business.

We are looking for motivated and enthusiastic candidates who are be able to demonstrate the following:

  • Excellent communication and people skills to create a welcoming environment for members and help them achieve their personal goals and targets
  • Immaculate personal presentation and hygiene standards
  • Time management skills and the ability to work on their own initiative
  • Enthusiasm and the desire to provide a fantastic customer service
  • Pro-active with excellent follow through on tasks

A Level 2 Gym Instructor qualification is desirable, however the company is willing to train the right candidate; who has a willingness to learn along with a customer focused attitude.  

Closing date for applications: Friday 5th September 2014

Lifeguards – Sport & Leisure

Part time opportunities have arisen within the Village for  Lifeguards based in The Health Club.

We are looking for motivated and enthusiastic candidates who possess a current National Poolside Lifeguard qualification and experience of a swimming pool environment.

The part time roles offer 8-16 hours per week. These roles cover an operation which is open seven days a week and therefore require flexibility when it comes to working evenings and weekends.

The ideal candidates will be able to demonstrate the following:

  •  The ability to offer assistance to any pool users in difficulty or in need.
  • First Aid skills in order to offer help to any member of the general public should they require treatment
  • Excellent communication and people skills.
  • Flexibility, determination and the ability to cope well under pressure.
  • Time management skills and the ability to work on their own initiative.
  • Enthusiasm and the desire to provide a fantastic customer service
  • Excellent team working skills as the role of a Lifeguard can only be done successfully as part of a team.
  • Immaculate personal presentation and hygiene standards.

Crèche Assistants  - The Health Club

Two opportunities exist for  Part Time Crèche Assistants within our Health Club Department. 

The roles cover the hours of 8:30a.m – 11.a.m Monday to Friday.

The ideal candidates will be eager to work as part of a team providing short term childcare in a safe and caring environment. The main duties of the role are:

  • Ensuring the safety and wellbeing of the children
  • Developing good working relationships with the children and the parents
  • Maintaining a happy, harmonious and fun atmosphere within the crèche
  • Encouraging play between the children through stimulating activities

Bar Staff – Harrisons Bar

An exciting opportunity has arisen within the Village for part time bar staff within Harrisons Bar – The Health Club. Harrisons Bar offers employees a fantastic and fun working environment; welcoming holiday makers and Health Club members to our stylish Bar to enjoy live sports and entertainment year round. Harrison’s Bar is famous for its excellent entertainment calendar; including charity events, Solo Artists, Discos and Karaoke nights throughout the year.

The positions are part time; the normal hours of work are 15 per week. Full flexibility to work weekends and evenings is essential to meet the commercial needs of the business.

The successful candidate should ideally be able to demonstrate significant expertise of operating in a busy bar environment; a knowledge which is likely to have been acquired within a similar position in the hospitality Industry.

 The following personal attributes are essential:

  •  Exceptional communication skills and interpersonal skills
  • Outstanding customer service
  • Resilience and ability to perform under pressure
  • Pro-active with excellent follow through on tasks
  • Good time management and organisational skills
  • Attention to Detail
  • Excellent personal presentation

Due to licensing laws applicants must be 18 years of age or above.

Team Members – Bar Brasserie at The Spa Hotel

Exciting opportunities have arisen within the Village for a part time and full time team members within the Bar Brasserie at The Spa Hotel.

The part time position offers 16 hours per week.

The full time position offer 35 hours per week.

Full flexibility to work weekends, early mornings and evenings is essential to meet the commercial needs of the business.

The chosen candidates will carry out a variety of duties whilst striving to continuously improve the operational effectiveness of the department to enhance sales and service, and contribute to producing a significant profit. The successful candidates should ideally be able to demonstrate significant expertise of operating in a busy bar/ waiting-on environment; a knowledge which is likely to have been acquired within a similar position in the hospitality Industry.

The following team skills are essential for this role:

  • Willingness and the ability to work well within a team to ensure the smooth running of the food and beverage facilities at the Spa Hotel

The ideal candidates will be able to provide evidence of:

  •  Exceptional level of front of house service
  • A responsibility for Health and Safety Compliance.

The following personal attributes are essential:

  •  Exceptional communication skills and interpersonal skills
  • Outstanding customer service
  • Resilience and ability to perform under pressure
  • Pro-active with excellent follow through on tasks
  • Good time management and organisational skills
  • Attention to Detail
  • Excellent personal presentation

Due to licensing laws applicants must be 18 years of age or above.

Cleaner – The Health Club

 An opportunity has arisen within our Health Club Department for a highly motivated, experienced and enthusiastic Cleaner.

The position is part time. The normal hours of work are 15 per week. Full flexibility to work weekends, early mornings and evenings is essential to meet the commercial needs of the business.

The ideal candidate will be keen to work in a customer service environment and will be able to demonstrate:

  • Good communication skills.
  • Flexibility, determination and the ability to cope well under pressure
  • Ability to work on their own initiative within a work environment.
  • Good team working skills.
  • Immaculate personal presentation and hygiene standards.
  • Enthusiasm and the desire to provide fantastic customer service.
  • Time management skills.

Kitchen Porter – Business and Banqueting

An opportunity has arisen within the Banqueting Kitchen for a highly motivated and enthusiastic Kitchen Porter.

The normal hours of work are 16 per week. Full flexibility to cover shifts during the week and at the weekend is essential to meet the commercial needs of the business.

The purpose of the role is to facilitate the smooth running of the kitchen. The chosen candidate will be working closely with the Kitchen and Front of House Teams to carry out a variety of duties to improve the operational effectiveness of the department.

The following team skills are essential for this role:

  • Willingness and the ability to work well within a team to ensure the smooth running of the Business and Banqueting kitchen.

 The ideal candidate will be able to provide evidence of:

  • A knowledge of Health and Safety Compliance.

 The following personal attributes are essential:

  • Resilience and the ability to perform well under pressure
  • Excellent time keeping and attendance

Current full-time vacancies

Posted on March 7th, 2014

Chef de Partie – The Restaurant

An exciting opportunity has arisen within the Village for a Chef de Partie to work in The Restaurant; working within a team to produce food of the highest standard for our guests.

The ideal candidate will have experience of working within a Rosette Kitchen using fresh seasonal ingredients. As Chef de Partie you will work on all sections and be involved with Menu planning & development along with the senior chefs. You will be responsible for ensuring the highest standards of food preparation and presentation are developed and maintained along with your colleagues.

The following team skills are essential for this role:

  • Willingness and the ability to work well within a team to ensure the smooth running of the kitchen
  • Motivate and support team members
  • Ability to assist in the day to day running of the kitchen

It is Essential that the ideal candidate will be able to provide evidence of:

  • A working knowledge of food safety and accountability
  • Teamwork
  • A high standard of food preparation and presentation
  • The ability to work calmly under pressure

The following personal attributes are essential:

  • Creativity and passion when it comes to food
  • Resilience and the ability to perform well under pressure
  • Pro-active and excellent follow through on tasks
  • Excellent presentation skills
  • Good time management and organisational skills
  • Attention to detail
  • Excellent personal presentation and communication skills

The position is full time: 5 days from 7. The normal hours of work are 45 per week.  Full flexibility to work weekends, early mornings and evenings is essential to meet the commercial needs of the business.

IT Systems Technician

An exciting opportunity has arisen within the village for a motivated and talented IT Systems Technician.

This role, reporting to the IT Manager, is designed to ensure all Ribby Hall Village users are given full and professional support in the use of their systems, ensuring the administration of IT system environments are executed efficiently, securely and professionally.

The successful candidate will be working with bespoke software and Microsoft utility software, which includes PC’s, servers, network facilities and telephony. The successful candidate will have a responsibility for ensuring that external IT support services operate in an efficient manner and assist in the development of cost-effective business processes to work in conjunction with available systems and data.

The successful candidate will be able to demonstrate significant expertise of operating in a similar IT role, preferably within the Hospitality Industry.

The position is full time, likely to cover Monday – Saturday: 5 days from 7. The normal hours of work are 40 per week.

The successful candidate will be required to:

  • Assist in the design and documentation of business processes relating to data maintenance.
  • Provide support to the IT Manager in administration and management Projects.
  • Maintain a good working knowledge of the capabilities of all software used within RHV.
  • Assist in the management of external suppliers of IT support and software services.
  • To assist in all aspects of systems implementation and support.
  • Analyse problems and support logs to identify areas of weakness where extra training and assistance may be needed.
  • Comms room maintenance and upkeep.
  • Assist the IT Manager with the production and analysis of telephony data.

 The ideal candidate will be able to demonstrate:

  •  Practical experience working with Microsoft based IT systems and applications. More specifically, MS Windows Server 2008/2012, Windows 7 and 8 desktop operating systems, MS Exchange/Outlook and MS SQL Server.
  • A general understanding of modern LAN, WAN and virtualisation technologies.
  • Strong analytical, organisational and decision making skills.
  • The ability to work on their own initiative and be self-motivated.
  • Excellent communication (verbal and written) and team working skills.
  • A commitment to their own personal and professional development.
  • The ability to be pro-active with excellent follow through on tasks.

The following qualifications and skills are desirable for this role:

  •  MCP (Microsoft Certified Professional) accreditations.
  • An ITIL Foundation level qualification or above.
  • Prince 2 Foundation level qualification or above in project management methodology.
  • Experience of telephony application maintenance, such as Avaya AACC6 or similar.

Closing date for applications Friday 5th September 2014

Night Porter – The Spa Hotel

An exciting opportunity has arisen within the Village to join a customer focused team as a full time Night Porter at the Spa Hotel.

The position is full time: 42 hours per week (average).

The work pattern will be a rolling 8 week rota, and will include 4 nights on, and 4 nights off, with shifts likely to cover 7p.m – 7a.m.

Full flexibility to work weekends is essential.

Previous experience of night work is desirable.

The purpose of the role is to facilitate the smooth running of the Hotel throughout the night. The chosen candidate will be responsible for delivering excellent customer service; demonstrating a passionate approach to exceeding customers’ expectations, championing the vision and values of Ribby Hall Village and promoting a professional and positive image to guests. 

The chosen candidate will carry out a variety of duties including closing down of the Hydro areas, 24 hour room service, answering the telephone to guests, check-in and billing, setting up for breakfast, as well as ensuring the safety and security of the Hotel and its guests. The successful candidate will also be required to drive guests to areas on the Village and coordinate the chauffeur service to the Restaurant. Due to the chauffeuring aspect of the role the ideal candidate must be at least 25 years of age and preferably hold a full clean driving license.

The successful candidate will be required to:

  • Offer a warm and welcoming reception, anticipating guest needs including some light Reception duties and luggage handling
  • Provide a prompt response to the service needs of customers throughout the night
  • Promote products to our customers where appropriate
  • Carry out Room service and late night Bar service, with limited cash handling
  • Maintain a safe, secure and hygienic environment for customers, staff and visitors throughout the night
  • Show commitment to training through participation,
  • Display full compliance and commitment to Core standards.
  • Any other duties deemed necessary by the Management Team at the Spa Hotel

The ideal candidate will be able to provide evidence of:

  • Exceptional customer service skills
  • Versatility and enthusiasm to take responsibility for a variety of tasks
  • Good problem solving skills
  • A responsibility for Health and Safety Compliance.

The following personal attributes are essential:

  • Exceptional communication skills and interpersonal skills
  • Outstanding customer service
  • Ability to perform well under pressure
  • Pro-active with excellent follow through on tasks
  • Good time management and organisational skills
  • Attention to detail
  • Excellent personal presentation

Team Members – Bar Brasserie at The Spa Hotel

 Exciting opportunities have arisen within the Village for a part time and full time team members within the Bar Brasserie at The Spa Hotel.

The part time position offers 16 hours per week.

The full time position offer 35 hours per week.

Full flexibility to work weekends, early mornings and evenings is essential to meet the commercial needs of the business.

The chosen candidates will carry out a variety of duties whilst striving to continuously improve the operational effectiveness of the department to enhance sales and service, and contribute to producing a significant profit. The successful candidates should ideally be able to demonstrate significant expertise of operating in a busy bar/ waiting-on environment; a knowledge which is likely to have been acquired within a similar position in the hospitality Industry.

 The following team skills are essential for this role:

  • Willingness and the ability to work well within a team to ensure the smooth running of the food and beverage facilities at the Spa Hotel

The ideal candidates will be able to provide evidence of:

  •  Exceptional level of front of house service
  • A responsibility for Health and Safety Compliance.

The following personal attributes are essential:

  •  Exceptional communication skills and interpersonal skills
  • Outstanding customer service
  • Resilience and ability to perform under pressure
  • Pro-active with excellent follow through on tasks
  • Good time management and organisational skills
  • Attention to Detail
  • Excellent personal presentation

Due to licensing laws applicants must be 18 years of age or above.

Beauty Therapist – The Spa Hotel

We are seeking an enthusiastic and highly motivated Beauty Therapist to join our fantastic team in our stylish Spa Hotel, helping to ensure that our guests are literally in the best of hands.

This fantastic opportunity is for a Beauty Therapist qualified to NVQ Level 3 with the flexibility to work evenings and weekends to cover an operation which is open from 9.30am through to 8.15pm seven days a week. The position is Full Time 40 Hours per week.

The purpose of the role is : to operate within a large team which currently carries out a wide range of signature spa and beauty treatments to the highest standards. To provide sound professional advice when performing a consultation and making product recommendations. To achieve agreed personal retail targets set by The Spa and Duty Managers, controlling stock usage and consumables, and complying with our high standards of health, hygiene and safety. 

Our Therapists report daily to the Spa Manager and Spa Duty Managers to work in line with their standards of practice. Personal performance and retail are incentivised and rewarded accordingly.

If you are passionate about exceeding customer expectations through exceptional beauty treatments, attention to detail and excellent personal presentation, then apply today to join the team in our unique Spa Hotel.

Security Supervisor

 An opportunity has arisen within the Village for a full time Security Supervisor to assist with the responsibilities for ensuring the provision and maintenance of a safe and secure environment for guests and employees across the Village at all times, 24 hours a day seven days a week.

The position is full time: 5 days from 7. The normal hours of work are 45 per week. Full flexibility to work weekends, evenings, night shifts and to be On Call is essential to meet the commercial needs of the business.

The position is likely to suit a candidate with previous supervisory or managerial experience in the security industry looking to assist the Security Manager to lead a team of security officers at this prestigious 5* establishment.

 The chosen candidate will carry out a variety of duties to ensure the smooth running of the village whilst delivering fantastic customer service. Duties will include:

  •  Maintaining the security of all departments and ensuring the provision of security on the Village at all times.
  • Ensuring the Management Team is kept fully briefed on any incidents or issues which have arisen on the Village and their resolution.
  • Investigation of alleged or reported incidents of theft
  • Ensuring members of the Security team are briefed and up to date with ongoing issues across the Village.
  • Reviewing all Departmental security issues across the Village and recommending improvements.
  • To devise and implement new security procedures where appropriate.
  • Responsibility for the supervision of the budget for security personnel both in-house and agency personnel.
  • Liaison with the police and other support agencies where appropriate.
  • Support to implement crisis management plans where appropriate.
  • Ensuring all site and company policies and procedures are adhered to.
  • Support to the Head of Security for Team management issues- Managing the administration and welfare of the site security team, including induction and continuation training, and setting objectives during appraisals, Rotas, Staff Reviews and Holiday requests.
  • Support to develop the team and ensure training requirements are identified and training programmes implemented.
  • Responsibility for the receipt of receiving deliveries onto the Village.
  • Supervisory responsibility for Health and Safety and Fire Safety documentation
  • Responsible for additional ad hoc activities such as vehicle maintenance and safety.

The following skills are essential for this role:

  • Excellent Team Management skills
  • Leadership qualities
  • The ability to take responsibility for guests in an emergency situation
  • The ability to work without supervision.
  • IT skills
  • The confidence to take control during incidents where conflict occurs.
  • Forward thinking and keen to generate new ideas.

 The following personal attributes are essential:

  •  Discretion
  • Good communication skills and interpersonal skills
  • Fantastic customer service and the confidence to handle all scenarios.
  • Resilience and ability to perform under pressure
  • Pro-active with excellent follow through on tasks
  • Good time management and organisational skills
  • Attention to Detail
  • Excellent personal presentation

 It would be desirable  if the chosen candidate was also SIA Badge accredited, a Personal Alcohol Licence Holder and First Aid Trained.

Kitchen Porter – The Spa Hotel

An opportunity has arisen within the Village for a  Kitchen Porter within the Brasserie at The Spa Hotel.

The purpose of the role is to facilitate the smooth running of the kitchen. The chosen candidate will be working closely with the Head Chef and Front of House Team. The chosen candidate will carry out a variety of duties to improve the operational effectiveness of the department.

The following team skills are essential for this role:

  • Willingness and the ability to work well within a team to ensure the smooth running of the food and beverage facilities at the Spa Hotel

 The ideal candidate will be able to provide evidence of:

  • An understanding of Health and Safety Compliance.

 The following personal attributes are essential:

  • Resilience and the ability to perform well under pressure
  • Excellent time keeping and attendance
  • A “can-do” approach

The position is full time: 35 hours per week. Full flexibility to work weekends and evenings is essential to meet the commercial needs of the business. The ability to increase hours to provide cover for holidays and sickness would also be desirable.

Business & Banqueting Porter

We currently have a fantastic opportunity for a Business & Banqueting Porter. The position is full time: 5 days from 7. The normal hours of work are 40 per week. Full flexibility to work evenings and weekends is essential to meet the commercial needs of the business.

The successful candidate will:

Work closely with both the administration and operational Business and Banqueting teams to maintain the highest quality service for the Customer.

Key duties of the role will include:

  • The set up and delivery of a 5* standard service to Conference, Events & Wedding Clients as per the weekly sheet & event briefs and in line with Business and Banqueting Guidelines.
  • Ensuring the correct storage and transport of all crockery, cutlery, glassware and Front of House equipment.
  • Assisting with the delivery of food service.
  • Working with the team to ensure the general cleanliness of all areas.
  • Supporting, working alongside and mentoring Ribby Hall Village Business and Banqueting team members and agency staff to ensure standards are maintained.

The ideal candidate will be highly motivated, enthusiastic and keen to work in a customer service environment, and will be able to demonstrate:

  • Excellent communication and people skills.
  • Flexibility, determination and the ability to cope well under pressure
  • Enthusiasm and the desire to provide a fantastic customer service.
  • Time management skills – the ability to work on more than one task at a time.
  • Ability to work on their own initiative within a work environment.
  • A positive attitude and approach to team work.
  • Immaculate personal presentation and hygiene standards.

Beauty Therapists – The Spa Hotel

We have two fantastic temporary full time opportunities for Beauty Therapists qualified to NVQ Level 3:

Maternity Cover from 21st July 2014 initially for a period of 9 months.
Maternity Cover from 21st July initially for a period of 12 months.

We are seeking two enthusiastic and highly motivated Beauty Therapists to provide maternity cover as part of the team in our stylish Spa Hotel, helping to ensure that our guests are literally in the best of hands. This opportunity is for Therapists qualified to NVQ Level 3 with the flexibility to work evenings and weekends to cover an operation which is open from 9.30am through to 8.15pm seven days a week. The positions are Full Time 40 Hours per week.

The purpose of the role is to operate within a large team which currently carries out a wide range of signature spa and beauty treatments to the highest standards. To provide sound professional advice when performing a consultation and making product recommendations. To achieve agreed personal retail targets set by The Spa and Duty Managers, controlling stock usage and consumables, and complying with our high standards of health, hygiene and safety. 

Our Therapists report daily to the Spa Manager and Spa Duty Managers to work in line with their standards of practice. Personal performance and retail are incentivised and rewarded accordingly.

If you are passionate about exceeding customer expectations through exceptional beauty treatments, attention to detail and excellent personal presentation, then apply today to join the team in our unique Spa Hotel.

Address:

Ribby Hall Village, Ribby Road, Wrea Green, near Blackpool, Lancashire PR4 2PR
Tel: 01772 671 111 Fax: 01772 674 442 email: enquiries@ribbyhall.co.uk

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