Download and complete the application form and return to us by post or e-mail.
Who we are
Our ambition at Ribby Hall Village is to exceed the expectations of all our valued guests, clients and employees. This is fundamental in our quest for continual improvement, development, consistency and success in a safe and pleasant environment.
Across our business areas we are all working hard to provide:
- Five star quality self-catering holiday accommodation
- Wedding services
- Conference and banqueting facilities
- Entertainment venues
- Sport, fitness and leisure facilities
- Holiday home ownership
- Specially selected quality products in our shops
- Locally sourced quality food in our restaurants and cafés
- An indoor and outdoor equestrian centre, bike and boat hire
- hair salon and health & beauty spa
Throughout the year we are continually investing in new developments and improvements around the Village, there are always new things to see and learn about.
Some interesting statistics:
- Number of holiday properties: 223
- Size of the Village: 109 Acres
- Number of static caravans & lodges: 323 (approx)
- Number of departments: 18
- Number of staff: 250+
- Number of days the Village is open: 365
What we do
We are a unique organisation. Across our diverse business areas we have to ensure that expectations are met, and that our employees are challenged as well as comfortable and happy at work. We believe lives are enriched by how we spend our time and the memories we create. We, therefore have to:
- Satisfy and exceed our guests' expectations
- Meet the expectations of our staff
- Maintain and continually improve high standards throughout
- Monitor our competitors' developments, standards and services
Message from Paul Harrison - Chairman/Managing Director
“15 years ago my father and I had a vision - to successfully develop an independent and award-winning holiday village with an unrivalled choice of luxury self-catering accommodation and a variety of leisure and dining facilities to enjoy.”
“Open 365 days a year, Ribby Hall Village now welcomes over a million guests each year and in 2009 we received a five-star quality accreditation from Visit Britain; a huge accolade and something I'm sure my late father would have been very proud of.”
“We are all committed to ensuring that our guests enjoy a short break or holiday they'll never forget and perhaps it's fair to say that the dream has now become a reality. 98% of our guests recommend us to their friends and family so we must be doing something right!”
Core competencies
- Decisive Judgement - Making good decisions in a timely and confident manner
- Adapting to Change - Ability to adapt to changing situations and priorities as changes occur
- Technical Skills - Possessing the skills, knowledge and understanding to be effective in the technical content
- Policy, Process and Procedures - Following Company systems and procedures
- Health & Safety - Understanding the need and importance of safety practices and compliance with and implementation of these practices
- Customer Service - Recognising and understanding customer needs and delivery in a way that exceeds expectations
- Integrity - Upholding a high standard of fairness and ethics everyday in words and actions
- Teamwork - Effectively working and collaborating with others towards a common goal
- Interpersonal Communication - Communicating clearly and effectively in an informal manner with people inside and outside the company